Warranty
Limited Warranty Summary
Genesis offers a 2 year limited warranty effective upon final payment in full upon completion of the project, as outlined in the contract. This warranty is non-transferable to future homeowners and does not cover damage resulting from accidents, misuse, negligence, or unauthorized modifications to the work.
Our warranty also excludes natural wear and tear, damage from extreme weather, storms, accidents, or conditions like efflorescence, staining, discoloration, and polymeric hazing. Additionally, it does not apply to any damages caused by excavation or soil removal near the finished walls or pavers, the use of high-pressure water cleaning, or the settlement of soil due to prior work done by others.
Tree roots, which can damage the wall system, are also not covered under this warranty. If the project is modified from our recommended approach or does not meet current code standards, that portion of the work is excluded from warranty coverage.
In the event of necessary repairs, we will make every effort to match material colors as closely as possible, though slight variations may occur due to natural differences in the materials.
This warranty is intended to provide coverage for issues directly caused by our work and does not extend to damages outside our control.